How to locate the IMShared location of installed JazzSM?
My client is using non-root and silent mode to upgrade their current JazzSM but unable to locate their IMShared location. There is no /opt/IBM/IMShared in their server. How to locate the IMShared that previous installations have used?
Accepted answer
If using non-root or non-admin user to install or upgrade, open file installRegistry.xml from folder /home/<non-admin user>/var/ibm/InstallationManager Check the value of the property name 'cacheLocation'
Example: <property name="cacheLocation" value="/tmp/IMShared"/>
For more information of IM Agent data locations, click here: https://www.ibm.com/support/knowledgecenter/en/SSDV2W_1.8.5/com.ibm.silentinstall12.doc/topics/r_app_data_loc.html
Author:
Sharon Orillaneda
Software Engineer, ITSM - JazzSM DASH TIP
IBM Cloud Labs