I am changing laptops. The old laptop has had spss 18 on it for about 9 years (before I joined). The company has no records including the authorization code. We bought a perpetual license, confirmed by syntax 'Show License'; so I'm just looking to continue using spss 18, which works fine on Windows 10. --Jim
Answer by BettinaW (62634) | Feb 21 at 10:01 AM
Yes, If you got your code from IBM/SPSS in the past we can reset your existing 20 digit authorization code for SPSS if you provide this code to us.
When you do not have your authorization code anymore we cannot do much . Only authorization codes can be reset. Do you have any proof of purchase or an IBM customer number?
To check your code please post your 20 digit authorization code into the private reply I already send to you on this webpage. Please include @ sign followed by my display name on your answer, then I will get a notification. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.
Thanks Bettina
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