Error on 'Download all' when selecting more than 1 document in ICN
link textUsing ICN 3.0.4 in unix and Getting Error java.util.zip.ZipException: incorrect header check on 'Download all' when selecting more than 1 document in ICN. It works for download of a single file and it happens despite the files are pdf or not. I have 3 environment Dev, UAT and Prod that supposedly have the same configuration and the problem only happens in prod which led me to think it could be some kind of configuration issue. Does anyone have a clue of what is going on? 
Despite there is no clue in the logs, this was a issue with permissions for ICN to write in OS temporary folder. This procedure fixe the problem: https://www-01.ibm.com/support/docview.wss?uid=swg21992118
I can not reproduce this issue. please attach the full error log, it will provide more clues.
@HongLin Guo I attached the log but not sure if it reveals much more.
yes, I can't find more clues from this error log. do you have full server log(set debugging level to debug)and are there some errors in browser side ?(open console in dev tool). you just click action"download All", not "All Parts as a pdf file", correct?