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I bought SPSS 24, through my University, but it does not work. I am using Windows 10. After installing it, the Licence Authorization Wizard can not open in order to use the licence key provided. I tried to run both the program and the Licence Authrorization Wizard as administrator, but stil is not working. When clicking on Licence Authorization Wizard, a file law.exe is appearing, I accept it, but still the authorization wizard does not launch. What should be done in order to run SPSS?
Answer by JGAra (1140) | Sep 09 at 02:36 AM
Hi! I will try to help you with this question.
To make the communication between us easier for both of us, please ALWAYS follow the rules below:
1) Whenever you want to get in touch with me, please ALWAYS include my user name on the forum @JGAra in your posts! Only then I will get a notification. Otherwise I may be not aware of your further questions or comments regarding your post and your question may remain unanswered.
2) Whenever you need to share your personal information with me (authorization codes, license codes, your organization’s data or your own personal data), please ALWAYS use PRIVATE REPLY! Otherwise everybody on the forum can see and/or misuse your personal data.
Now to your question:
If you have your 20 digit authorization code in order to generate License Code and then you can License product manually, please send this code to me using PRIVATE REPLY, then I can check more in the system and/or reset the code for you.
I have already sent you a private post. Please use this PRIVATE REPLY to share your code with me. Private posts are only visible to you and IBM moderators. Also you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or switching to a different browser is necessary to have private notes displayed.
Thank you and regards Jorge Araujo
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