I have a new mac and I am unable to activate a new license code for SPSS v. 26.0. I have worked with IT at my school without success.
Answer by BettinaW (62553) | Sep 16 at 04:11 AM
Please provide more information:
On which exact Mac operating system version you have installed? Click on Apple symbol and then "About this Mac" to see the version
What is the error message you get for the code?
What is your existing 20 digit authorization code for SPSS you used?
What is the lock code of your Mac? The lock code is displayed on step 2 of the license authorization wizard
Please post your 20 digit authorization code and answers on above questions into the private reply I already send to you on this webpage. Please include @ sign followed by my display name on your answer, then I will get a notification. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.
Thanks Bettina