After updating OSX 10.14.4 to 10.14.6 SPSS26 no longer recognizes the license key and says it is missing, but there is a lservrc file that has data in it. I tried reinstalling the license by reusing the authorization code and it says I can't because it's already been used. It's only ever been used on this computer. Not sure if it needs to be reset.
Answer by EgeOr (6478) | Oct 22 at 12:25 PM
@Brenanf
1) Go to your SPSS Statistics installation folder. It is probably in;
/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (right-click > Show Package Contents)/Contents/bin
2) Open lservrc with a text editor.
3) Remove all licenses in lservrc file and paste the license code what I sent you under private post.
4) Save the file to the same installation directory (/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (Right-click > Show package contents)/Contents/bin).
Regards,
Ege
Answer by EgeOr (6478) | Oct 22 at 11:17 AM
Hi @Brenanf ,
Could you provide your 20-digit authorization code, contents of lservrc and lock-code by replying the private post which I am going to send you soon.
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How to find a locking code?
A) License Activation Wizard:
1) Go to SPSS Statistics installation folder (/Applications/IBM/SPSS/Statistics/26/).
2) Run SPSS Statistics License Authorization Wizard.app file.
3) Click on Next.
4) On the bottom you will obtain your locking code which starts with 2, 4, 8, or 10.
OR
B) Use Mac Terminal:
1) Open Terminal (/Applications/Utilities/Terminal.app)
2) Navigate your path to SPSS Statistics installation folder with following command:
cd /Applications/IBM/SPSS/Statistics//SPSSStatistics.app/Contents/bin
3) Type ./echoid
How to obtain lservrc file:
1) Go to your SPSS Statistics installation folder. It is probably in;
/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (right-click > Show Package Contents)/Contents/bin
2) Open lservrc with a text editor.
3) Copy the contents to the private post.
Thanks,
Ege