Digital Developer Conference: a FREE half-day online conference focused on AI & Cloud – North America: Nov 2 – India: Nov 9 – Europe: Nov 14 – Asia Nov 23 Register now

Close outline
  • United States
IBM?
  • Site map
IBM?
  • Marketplace

  • Close
    Search
  • Sign in
    • Sign in
    • Register
  • IBM Navigation
IBM Developer Answers
  • Spaces
    • Blockchain
    • IBM Cloud platform
    • Internet of Things
    • Predictive Analytics
    • Watson
    • See all spaces
  • Tags
  • Users
  • Badges
  • FAQ
  • Help
Close

Name

Community

  • Learn
  • Develop
  • Connect

Discover IBM

  • ConnectMarketplace
  • Products
  • Services
  • Industries
  • Careers
  • Partners
  • Support
10.190.13.195

Refine your search by using the following advanced search options.

Criteria Usage
Questions with keyword1 or keyword2 keyword1 keyword2
Questions with a mandatory word, e.g. keyword2 keyword1 +keyword2
Questions excluding a word, e.g. keyword2 keyword1 -keyword2
Questions with keyword(s) and a specific tag keyword1 [tag1]
Questions with keyword(s) and either of two or more specific tags keyword1 [tag1] [tag2]
To search for all posts by a user or all posts with a specific tag, start typing and choose from the suggestion list. Do not use a plus or minus sign with a tag, e.g., +[tag1].
  • Ask a question

SPSS license issue

550004HT64 gravatar image
Question by Brenanf  (1) | Oct 22 at 10:54 AM spssspsslicensingmaclicensingerror

After updating OSX 10.14.4 to 10.14.6 SPSS26 no longer recognizes the license key and says it is missing, but there is a lservrc file that has data in it. I tried reinstalling the license by reusing the authorization code and it says I can't because it's already been used. It's only ever been used on this computer. Not sure if it needs to be reset.

People who like this

  0
Comment
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster

2 answers

  • Sort: 
5500009DRY gravatar image
Accepted answer

Answer by EgeOr (6478) | Oct 22 at 12:25 PM

@Brenanf
1) Go to your SPSS Statistics installation folder. It is probably in;
/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (right-click > Show Package Contents)/Contents/bin
2) Open lservrc with a text editor.
3) Remove all licenses in lservrc file and paste the license code what I sent you under private post.
4) Save the file to the same installation directory (/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (Right-click > Show package contents)/Contents/bin).

Regards,
Ege

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
5500009DRY gravatar image

Answer by EgeOr (6478) | Oct 22 at 11:17 AM

Hi @Brenanf ,
Could you provide your 20-digit authorization code, contents of lservrc and lock-code by replying the private post which I am going to send you soon.
Please add an @ sign followed by my username on your answer, thus I will receive a notification of your answer.
You need to be logged on to dWAnswers to see private posts. Private posts can only be visible for you and the IBM moderators.
Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.

How to find a locking code?
A) License Activation Wizard:
1) Go to SPSS Statistics installation folder (/Applications/IBM/SPSS/Statistics/26/).
2) Run SPSS Statistics License Authorization Wizard.app file.
3) Click on Next.
4) On the bottom you will obtain your locking code which starts with 2, 4, 8, or 10.

OR

B) Use Mac Terminal:
1) Open Terminal (/Applications/Utilities/Terminal.app)
2) Navigate your path to SPSS Statistics installation folder with following command:
cd /Applications/IBM/SPSS/Statistics//SPSSStatistics.app/Contents/bin
3) Type ./echoid

How to obtain lservrc file:
1) Go to your SPSS Statistics installation folder. It is probably in;
/Applications/IBM/SPSS/Statistics/26/SPSSStatistics.app (right-click > Show Package Contents)/Contents/bin
2) Open lservrc with a text editor.
3) Copy the contents to the private post.

Thanks,
Ege

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster

Follow this question

195 people are following this question.

Answers

Answers & comments

Related questions

SPSS v21 Manual License Key 4 Answers

SPSS v25 Incompatible with Mac OSX High Sierra? 1 Answer

Can't license SPSS v25, MacBook Pro High Sierra 10.13.6 6 Answers

SPSS OSX Won't Accept License (error 7001, symptom 18) 1 Answer

Licensing error 7001 symptom 18 (activation does not save) 1 Answer

  • Contact
  • Privacy
  • IBM Developer Terms of use
  • Accessibility
  • Report Abuse
  • Cookie Preferences

Powered by AnswerHub

Authentication check. Please ignore.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • API Connect
  • Analytic Hybrid Cloud Core
  • Application Performance Management
  • Appsecdev
  • BPM
  • Blockchain
  • Business Transaction Intelligence
  • CAPI
  • CAPI SNAP
  • CICS
  • Cloud Analytics
  • Cloud Automation
  • Cloud Object Storage
  • Cloud marketplace
  • Collaboration
  • Content Services (ECM)
  • Continuous Testing
  • Courses
  • Customer Experience Analytics
  • DB2 LUW
  • Data and AI
  • DataPower
  • Decision Optimization
  • DevOps Build
  • DevOps Services
  • Developers IBM MX
  • Digital Commerce
  • Digital Experience
  • Finance
  • Global Entrepreneur Program
  • Hadoop
  • Hybrid Cloud Core
  • Hyper Protect
  • IBM Cloud platform
  • IBM Design
  • IBM Forms Experience Builder
  • IBM Maximo Developer
  • IBM StoredIQ
  • IBM StoredIQ-Cartridges
  • IIDR
  • ITOA
  • InformationServer
  • Integration Bus
  • Internet of Things
  • Kenexa
  • Linux on Power
  • LinuxONE
  • MDM
  • Mainframe
  • Messaging
  • Node.js
  • ODM
  • Open
  • PartnerWorld Developer Support
  • PowerAI
  • PowerVC
  • Predictive Analytics
  • Product Insights
  • PureData for Analytics
  • Push
  • QRadar App Development
  • Run Book Automation
  • Search Insights
  • Security Core
  • Storage
  • Storage Core
  • Streamsdev
  • Supply Chain Business Network
  • Supply Chain Insights
  • Swift
  • UBX Capture
  • Universal Behavior Exchange
  • UrbanCode
  • WASdev
  • WSRR
  • Watson
  • Watson Campaign Automation
  • Watson Content Hub
  • Watson Marketing Insights
  • dW Answers Help
  • dW Premium
  • developerWorks Sandbox
  • developerWorks Team
  • Watson Health
  • More
  • Tags
  • Questions
  • Users
  • Badges