IBM Cloud App Management 2019.2.1.2 is generally available on August 16. You can find the new features and the enhancements here.

Unified Agent


The Unified Agent is an agent for collecting, processing, aggregating, and writing metrics to your IBM® Cloud App Management environment. It is based on Telegraf, and supports receiving open tracing workloads including Jaeger and Zipkin. For more information, see Unified Agent.

New agents

  • Microsoft Exchange Server agent
    The Monitoring Agent for Microsoft Exchange Server provides capabilities to monitor the health, availability, and performance of the Exchange Servers in your organization. You can use the Microsoft Exchange Server agent to collect server-specific information, such as mail traffic, state of mailbox databases and activities of clients. Additionally, the agent provides statistics of cache usage, mail usage, database usage and client activities to help you analyze the performance of Exchange Servers. For information about configuring the agent after installation, see Configuring Microsoft Exchange Server monitoring.
  • Microsoft Office 365 agent
    The Monitoring Agent for Microsoft Office 365 provides capabilities to monitor your Microsoft Office 365 environment or application. You can use the Microsoft Office 365 agent to monitor the health and performance of Office 365 resources, such as the Office 365 subscribed services, Office 365 portal, mailbox users, SharePoint sites, and OneDrive storage. For information about configuring the agent after installation, see Configuring Microsoft Office 365 monitoring.
  • NetApp Storage agent
    The Monitoring Agent for NetApp Storage provides capabilities to monitor your NetApp storage systems by using the NetApp OnCommand Unified Manager (OCUM). You can use the NetApp Storage agent to monitor the health and performance of ONTAP cluster with event-driven responses and precise representation of historical trends on the IBM Cloud Application Management UI. For information about configuring the agent after installation, see Configuring NetApp Storage monitoring.

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