Hybrid Gateway

To view monitoring data and events for your IBM® Tivoli® Monitoring and OMEGAMON® agents in the Cloud APM console, you must create a managed system group and install the IBM Cloud Application Performance Management Hybrid Gateway in your Tivoli Monitoring domain, and configure communications in the Cloud APM console Hybrid Gateway Manager. Review the background information to help you plan for installing and configuring one or more Hybrid Gateways in your Tivoli Monitoring and Cloud APM environments.

For a video demonstration of installing and configuring the Hybrid Gateway, and then viewing data from your hybrid environment in the Cloud APM console, see Integrating with Tivoli Monitoring - Hybrid Gateway.

Where to install the Hybrid Gateway
You can install the Hybrid Gateway in one or more Tivoli Monitoring domains: one hub Tivoli Enterprise Monitoring Server per domain. For details about where to install the Hybrid Gateway, see the Preparing to install the Hybrid Gateway information. For Hybrid Gateway system requirements, which includes Tivoli Enterprise Portal Server, see the Hybrid Gateway Software Product Compatibility report, Prerequisites tab.
Tivoli Monitoring and OMEGAMON agents in the Cloud APM console
After you select the My Components predefined application or a defined application in the Application Performance Dashboard that includes Tivoli Monitoring or OMEGAMON managed systems (or both), you can see a summary status dashboard of all managed systems and you can see a detailed dashboard of a single managed system instance. You can also create dashboard pages in Custom Views tab.

You can view situation events for these agents in the Events tab. However, you cannot create new thresholds for Tivoli Monitoring and OMEGAMON agents in the Threshold Manager. Instead, create new situations in Tivoli Monitoring.

Not all possible Tivoli Monitoring and OMEGAMON events are available in the Events dashboard. Only events from agent nodes that can be added to an application are displayed. For example, for the Tivoli Monitoring agent for WebSphere® Application Servers, events that are associated with a particular server instance are displayed, but events from the agent as a whole are not displayed.

View up to 1500 managed systems from each Tivoli Monitoring domain
The maximum number of managed systems, including subnodes, that you can view from a Tivoli Monitoring domain is 1500. By default, the limit is 200 systems. You can plan for supporting an increased amount of systems. For instructions, see Planning for a large number of managed systems.

The limit for all Tivoli Monitoring domains must be within the maximum supported by Cloud APM. For more information see Architecture overview.

Resource monitoring only
Resource monitoring is available for your Tivoli Monitoring agents. For more information about resource monitoring, see Offerings and add-ons and Capabilities. If you have the IBM Cloud Application Performance Management, Advanced Private offering, transaction tracking and diagnostics dashboards are not available for managed systems from your Tivoli Monitoring environment.
Tivoli Authorization Policy Server affects the availability of Tivoli Monitoring managed systems
For Tivoli Monitoring environments that include the Tivoli Authorization Policy Server, the managed systems that are available through the Hybrid Gateway are affected by the authorization policies. For more information, see Using role-based authorization policies in the Tivoli Monitoring Knowledge Center.
Supported Tivoli Monitoring and OMEGAMON agents
For a Tivoli Monitoring agent to be available for the Hybrid Gateway, it must also be supported in Cloud APM, with the exception of the iOS and OMEGAMON agents. The available Tivoli Monitoring agents and versions are listed here:
Product name Product code Supported version
IBM iOS agent KA4 v6.30: 06.30.00.00 and later
ITCAM for Microsoft Applications: Microsoft SQL Server agent KOQ 6.3.1.8, or later
ITCAM Agent for WebSphere Applications KYN 07.20.00
TCAM Extended Agent for Oracle Database KRZ 06.31.02.00
ITCAM Agent for DB2 KUD 07.10.00
IBM Tivoli Monitoring: Linux OS Agent KLZ v6.2.3: 06.23.01.00 and later v6.3.0: 06.30.01.00 and later
IBM Tivoli Monitoring: Windows OS Agent KNT v6.2.3: 06.23.01.00 and later v6.3.0: 06.30.02.00 and later
IBM Tivoli Monitoring: UNIX OS Agent KUX v6.2.3: 06.23.01.00 and later v6.3.0: 06.30.02.00 and later
ITCAM Agent for WebSphere MQ1 KMQ 07.10.01
ITCAM Agent for WebSphere Message Broker1 KQI 07.10.01

1Not available if you are using the Cloud APM, Base offering. For a list of agents in the Cloud APM, Base and Advanced offerings, see Capabilities.

If you have custom Tivoli Monitoring agents that you created using Agent Builder, you can add support for them to the Cloud APM environment. For instructions, see Configuring support for custom agents created with Agent Builder.