As an industry-leading company, IBM understands the importance of a strong developer ecosystem to both our IBM team and our highly valued business partners. That’s why we’ve had such a strong IBM® developerWorks® community for years, and its why we created the IBM Maximo Developer Center—to support our IBM Maximo® Asset Management partners and share ways you can better serve your clients. A recent article by Accenture supports the belief that connecting with other developers creates a win-win scenario for everyone involved. The article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” highlights the results from a 2018 Accenture Developer Ecosystem Survey where 750 US-based developers expressed the five common issues summarized below.

1. Developers want education from ecosystems

Learning new skills or improving on current skills was the biggest draw to engaging with a developer ecosystem, as displayed by 74 percent of developers who responded to the survey. These results make sense. The technologies and techniques of software development happen so quickly that a developer—and their organization—will be left behind if their skills are not current.[i]

2. Current, accurate content is the most important element in an ecosystem

Nine out of 10 professional developers rated technically accurate and up-to-date content as among the most critical elements of an ecosystem. In addition, developers said that the content needs to be easy to find and readable.[ii]

3. Developers need support

Getting timely, knowledgeable and capable support ranked high on the list of important elements of a company’s developer ecosystem. Developers also crave personalized support—76 percent of experience developers rate personalized support as important.[iii]

4. Market position matters more than marketing

Seventy-six percent of developers said that how well an ecosystem is integrated with other companies is as important as readable and consistent content and personalized support. Other important elements include: market relevance and reputation. In other words, has the platform stood the test of time, and how do my peer developers regard it?[iv]

5. Developers associate different platforms with different strengths

There’s room for companies to differentiate their developer ecosystems. Seventy percent of developers who responded agree that a platform that offered a truly differentiated and meaningful developer ecosystem would get a much larger part of their business.[v]

What do these survey results mean to the IBM Maximo Developer Center?

As we’ve mentioned, we created the IBM Maximo Developer Center to cater to you, our business partners. Our goal is to provide the materials you need to grow your business, support your clients, increase your skills and boost your career. We rely on you to let us know what you need. As you use the IBM Maximo Developer Center, take time to provide feedback on content that you find helpful. Leave comments, send emails, talk to your IBM representative—we’re here to serve you, and we’re constantly listening.

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About the author

Theresa Ramsey is a User Experience Designer at IBM. Passionate about user design, Theresa interviews users, gathers requirements, designs user interfaces, conducts usability evaluations, and interacts with customers to improve the overall user experience. Theresa specializes in user research activities, ranging from in-person individual sessions to web surveys — bringing user input into the design thinking process.

 

End notes

[i] Accenture article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” page 3, 2018.

[ii] Accenture article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” pages 4-5, 2018.

[iii] Accenture article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” pages 6-7, 2018.

[iv] Accenture article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” pages 7-8, 2018.

[v] Accenture article, “Engaging the Developer Community: What Developer Ecosystems Need to Know,” page 9, 2018.

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