Chatbots have become commonplace but result in little more than novelty for most applications. There exists a lot of untapped potential, and using the right tools, in addition to a chatbot, can make your bot go from novelty to necessary.
With our journey, you can load Watson Discovery with unstructured data and query Discovery to find insights about the Data. This differs from the traditional, more structured flow of a chatbot. Additionally, we use an existing database to store, modify and read information — allowing us to make changes for a user and track their activity.
Check out the entire Create a “cognitive” retail chatbot Journey, that includes code, a snappy deployment button, and more!