Failure is not an option – 001

Abstract

2020 marks the 50th anniversary of the Apollo 13 mission – an explosion nearly destroyed the spacecraft when it was halfway to the Moon. Only the incredible efforts by the astronauts in space and the engineers on the ground ensured the safe recovery of the astronauts.

In this session you will learn about the way NASA prepared for this mission, the way it performed during the emergency and the way it learned and improved for future missions.

Lessons will cover the domains of Change Management, Problem Management, Chaos Engineering and more.

All these lessons are still relevant for the way we approach resiliency and keeping services available 24×7 in 2020.

The story of Apollo 13 is an inspiring one in general and for IBMers in particular, due to the central role of IBM hardware, software and people in the Apollo space program.

Speaker Bio

BIO – Robert Barron is a Senior Managing Consultant and member of the IBM Garage for Technical Solution Acceleration. Robert leads the AIOps group with the Garage and further specializes in Site Reliability Engineering and Chat Operations. Robert joined IBM in 2007 and has held various positions in IBM throughout his career, all in the field of Service Management. In total, he has over twenty years of experience in enterprise systems in multiple domains spanning development, technical leadership, project management, and offering management.