Brian Persichitte

Posts from this devCenter

Changing the engagement model for WCA data

WMI provides out-of-the-box columns and rules for engagement models. Use this procedure to modify the engagement rules.

Adding attrition, CLTV, and pulse analysis models using a delimited file

Overview Skill Level: Any Prerequisites This tutorial is intended for customers of both WCA and WMI. WMI Standard Edition is required. Step-by-step Ensure CUSTOMER_NO is...

Adding attrition, CLTV, and pulse analysis models using WCA database

Use this procedure to add columns to your WCA database that enable you to view additional behavior models such as attrition, CLTV, and pulse analysis....

Importing Watson Campaign Automation data into WMI

Use this procedure to import Watson Campaign Automation data into WMI to enable you to explore the data and predict customer behavior.

Using API to sync records with same email address

Overview Skill Level: Any Prerequisites Before you use the API to add or update profile information, complete these requirements: API user understands how to use...

Using API to opt-out contacts from a Text to Join program

Overview Skill Level: Any Step-by-step Use the WebMO API to opt-out contacts from an SMS program See the Use WebMO API to send a virtual...