Authenticating APIs with OAuth

15 comments on"Authenticating APIs with OAuth"

1. Carlos Abanto July 17, 2017

   Good afternoon, I need to implement that in our application. We have communication with Silverpop. Is there a way to create and ClientId and application ID and user in order to test?

   Reply
• JREllis July 19, 2017

  Hello Carlos,
  Can you provide the name of your company so that I am better able to assist you?

  Thank you
  Jeri

  Reply
2. Valter October 26, 2017

   Good afternoon,

   What is the limitation of api using oauth authentication?
   Number of requests simultaneously

   Thank you

   Reply
• JREllis October 27, 2017

  Hello,
  You may find this information useful: “Watson Campaign AutomationOAuth tokens have a lifetime of 4 hours, but tokens can be refreshed after 3 hours. If you request before the start of the fourth hour, you receive the same access token that you obtained earlier. If you request after the start of the third hour, a new access token is granted. The user account is going to have two access tokens available to them to use (the first token expires in 1 hour and the second token expires in 4 hours. Request a new token after 3 hours to avoid the unexpected expiration of a single access token.” – https://developer.ibm.com/customer-engagement/docs/watson-marketing/ibm-engage-2/watson-campaign-automation-platform/using-oauth/getting-started-oauth/

  as well as “By default, up to 10 concurrent requests are allowed to our API servers at any given time when using the OAuth method for authentication. OAuth Access Tokens allow calls to re-use existing tokens if they are still valid (within the 4 hour expiration window) so that a new token does not have to be generated with every call if an existing one is still valid. This will allow multiple mobile users to access data over a single token for example, when there are many simultaneous calls from a Mobile app.” – https://developer.ibm.com/customer-engagement/docs/watson-marketing/ibm-engage-2/watson-campaign-automation-platform/using-oauth/how_many_concurrent_requests/

  Thank you
  Jeri

  Reply
3. Randy Arabie November 21, 2017

   What is the authorization URL to use when requesting an OAuth access token for the IBM XML API? I noticed the python sample code snippet uses http://engage.spqa1.com/oauth/token as the URL, but when we tried that with our code it wasn’t a valid URL. Our account is on Pod 8 and I know we should be using the api8.ibmmarketingcloud.com/XMLAPI endpoint, but that isn’t working with our OAuth token requests.

   Reply
4. Rizwan Arshad June 07, 2018

   Good afternoon,

   In my python project i need to update or add contacts.So far, I am unable to find help about doing this with REST api. There is SOAP api for same

   https://developer.ibm.com/customer-engagement/docs/watson-marketing/ibm-engage-2/watson-campaign-automation-platform/soap-api/database-management-interfaces-user/

   https://developer.ibm.com/customer-engagement/docs/watson-marketing/ibm-engage-2/watson-campaign-automation-platform/soap-api/list-management/

   but can’t find REST api.

   Thank you.

   Reply
5. JohnnyNam August 24, 2018

   How do I create ClientId and application ID?

   Reply
• JREllis August 28, 2018

  Hello Johnny,
  Can you provide the name of your company so that I am better able to assist you?

  Thank you
  jeri

  Reply
6. Damian August 30, 2018

   Good morning, could you help me with authentication our app? I have weird problem, I already have client_id/client_secret/refresh_token generated, but I’m getting “invalid_client” during connection. Could you write to me and take a look? Thank you!
   Best regards

   Reply
• JREllis September 04, 2018

  Hello Damian,
  Please see this information about Getting Started with oAuth.
  https://developer.ibm.com/customer-engagement/tutorials/getting-started-oauth-watson-campaign-automation/

  thank you
  jeri

  Reply
7. Nivedhitha December 18, 2018

   Hi,

   I’m trying to make an API call to silver pop from Talend (ETL tool) to load an already created database in silverpop using data from a CSV file (uploaded to ‘upload’ folder on the SFTP server). I have got an access token successfully using passing the client ID,client secret and refresh token. I also have a mapping document in the upload directory.
   the end point URL is : “https://api8.ibmmarketingcloud.com/XMLAPI”
   headers are : “Authentication : xxxxxxxxxxxxxxxxx” and “Content-Type : text/xml;charset=utf-8″ and the HTTP body is :
   ”

   mapping.xml
   Contact_Data.csv

   ”

   I want to load the csv data into already existing database. for the above request I’m getting the below error

   false

   145

   SP.Admin

   Please let me know where im going wrong. Im stuck and have no idea how to proceed.

   Thanks in advance for any input on my problem.

   Reply
8. Nive123 December 18, 2018

   Hi,

   Im trying to make an API call to silver pop through Talend(ETL tool) to load csv data (in upload folder) to an already created database.
   I have successfully got the access_token .. this is how im making the POST
   Endpoitn URL : “https://api8.ibmmarketingcloud.com/XMLAPI”
   Headers : “Authentication : xxxxxndjfdhfjkdlck” and “content-type : text/xml;charset=utf-8″
   body :
   ”

   mapping.xml
   Contact_Data.csv

   ”

   but I get the below error

   false

   145

   SP.Admin

   can someone please tell me what is wrong with my request? Im stuck and can’t find a way out

   Thanks in advance for any input you give me

   Reply
• Nive123 December 18, 2018

  Fault string is — ![CDATA[Session has expired or is invalid]] and the errorID is 145.

  This is my post body

  mapping.xml
  Contact_Data.csv

  Reply
• JREllis December 20, 2018

  Hello,
  In addition to the Content-Type header, you should have an Authorization header in the form of:

  Authorization: Bearer access_token_here

  Thank you
  Jeri

  Reply
• JREllis December 19, 2018

  Hello,
  I have reached out to our product team to get more info on this for you. I will respond once I know more.

  Thank you
  Jeri

  Reply