– Intents: to convey purpose or goal
– Entities: make logical decisions based on user input
– Dialogs: design a conversation
– Slots: collect important information to fulfill an intent
– Digressions and Handlers: handle unexpected conversations
– Analytics: improve chatbot on an ongoing basis using metrics
– Integrating with other cognitive services via serverless (time permitting)
– top 10 tips to keep your bot relevant
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