Enhance your Customer Experience with IBM Watson Discovery @ AstroLabs

Dubai

October 4, 2020

The typical customer care chatbot can answer simple questions, such as store locations and hours, directions, and maybe even making appointments. When a question falls outside of the scope of the pre-determined question set, the option is typically to tell the customer the question isn’t valid or offer to speak to a real person.

 

🎓What will you learn?

You will learn how to use the Watson Discovery Service and make use of the Smart Document Understanding (SDU) feature to annotate a sample document and enable Watson Discovery to answer natural language queries coming from customers.

The session will include a hands-on demo on how to get started with Watson Discovery and SDU.

👩‍💻Who should attend?
– Developers who are interested in advancing their chatbots and integrate Smart Document Understanding to answer customer queries.

🎙Speakers:
– Anam Mahmood- Developer Advocate, IBM, U.A.E
https://www.linkedin.com/in/anam-mahmood-sheikh/

-Sidra Ahmed- Developer Advocate, IBM, U.A.E
https://www.linkedin.com/in/sidra-fatima/


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By registering for this event, you acknowledge this video will be recorded and consent for it to be featured on IBM media platforms and pages.

Dubai, United Arab Emirates

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