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Using Multiple Languages with Watson Assistant

September 30, 2021 10:00 am CEST

Chatbots are getting more and more popular in supporting end-users and answering their most common requests. Many companies have a need to support global audiences for a given application in multiple languages. In this session, we will tackle how IBM Watson Assistant supports different languages and the best strategies to support multiple language versions.

Agenda

  • Language support in Watson Assistant
  • The new “universal” model
  • How to envision the creation/maintenance of a chatbot in multiple languages
  • Translation
  • Separate skills
  • Intent recognition issues
  • Experience with East European languages
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