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Watson Assistant: How to use the new Action Skill and automated bot testing with Botium

September 27, 2021 10:00 am CEST

Watson Assistant is IBMs technology for developing and running virtual assistants, popularly called chatbots. In this workshop we will introduce Watson Assistant’s latest features, made available in last nine months. We will cover the new Action Skill, automated bot testing with Botium, Suggestions and integration with Webhooks and web widgets. For those who need to develop basic Watson Asssistant skills, we suggest to watch a series of videos at our YouTube channel https://ibm.biz/hcb-cee-workshops-youtube (search words: Develop Chatbots with Watson Assistant).

Watson Assistant is IBMs technology for developing and running virtual assistants, popularly called chatbots. In this workshop we will introduce Watson Assistant’s latest features, made available since the end of 2020. We will cover the new Action Skill, automated bot testing with Botium, Suggestions and integration with Webhooks and web widgets. For those who need to develop basic Watson Asssistant skills, we suggest to watch a series of videos at our YouTube channel https://ibm.biz/hcb-cee-workshops-youtube (search words: Develop Chatbots with Watson Assistant).

Workshop format: this is a remote technical workshop with presentations, demos and hands-on exercises.

Speaker: Alexander Gavrin, Cloud Architect, Hybrid Cloud Build Team, IBM East Europe & Asia

Language: English

Audience: IT technical and development roles

Agenda

Why Watson Assistant – overview
How to build even more effective virtual assistant with new features:Web chat, telephony & messaging, pre/post-message webhooks
Contact Center integration
Disambiguation and Suggestions: best way to help struggling users
FAQ extraction, new Coverage metrics
Actions Skill deep dive
Improve your virtual assistant with automated bot testing (Botium)
2021 Pricing plans overview
Demos: Action Skill, Webhooks and web widgets
Quiz – let’s review what we learned today
Hands-on lab: Actions skill and Botium


Prerequisites for attendees:

basic skills in building chatbots with Watson Assistant
you will use your laptops to view demos and perform exercises
have IBM Cloud account. If you don’t have it yet, you can create it for free at cloud.ibm.com/registration
Location: this is an online workshop. Participants and instructors will communicate via WebEx video conference. 

Price: this workshop is free of charge 

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