To maintain full product support, IBM recommends upgrading to later replacement versions of specific Netcool product versions as soon as possible.

Background to why, what and when to upgrade

After April 2018, support for Java™ 6 will be limited to usage and known problems with possible updates for critical security fixes through the end of 2018. After April 2018, WebSphere Application Server (WAS) 7 support will be limited to non-Java defects. Support for other components will continue as usual through to the end of support (EOS) dates shown in the table below.
End of Support has been announced for all product versions listed in the left-most column in the following table. IBM recommends upgrading to later replacement versions of specific Netcool product versions as soon as possible in order to maintain full support.

EOS product versions and their replacements

The following table lists the products that are going out of service, together with their replacements.

Affected
Offering
Version EoS Date Replacement
IBM Netcool Network Manager (NNM) 9.2.x 31-Dec-18 IBM Netcool Network Manager (NNM) 9.3
IBM Netcool Operations Insight 1.2.x 31-Dec-18 IBM Netcool Operations Insight 1.4.1
IBM Netcool Operations Insight 1.3.x 31-Dec-18 IBM Netcool Operations Insight 1.4.1
IBM SmartCloud Analytics – Predictive Insights 1.2.x 31-Dec-18 IBM Operations Analytics 1.3, Device Based
IBM Tivoli Business Service Manager 6.1.x 31-Dec-18 IBM Tivoli Business Service Manager 6.2
IBM Tivoli Netcool Configuration Manager 6.3.x 31-Dec-18 IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Tivoli Netcool Configuration Manager 6.4.0 31-Dec-18 IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Tivoli Netcool Configuration Manager 6.4.1 31-Dec-18 IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Tivoli Netcool Performance Manager 1.2.x 31-Dec-18 IBM Tivoli Netcool Performance Manager 1.4.3
IBM Tivoli Netcool Performance Manager 1.3.x 31-Dec-18 IBM Tivoli Netcool Performance Manager 1.4.3
IBM Tivoli Netcool/Impact 6.1.x 31-Dec-18 IBM Tivoli Netcool/Impact 7.1
IBM Tivoli Netcool/Omnibus 7.4.x 31-Dec-18 IBM Tivoli Netcool/OMNIbus 8.1
IBM Tivoli Network Manager IP Edition 3.9.0 31-Dec-18 IBM Tivoli Network Manager IP Edition 4.2
IBM Tivoli Network Manager IP Edition 4.1.0 31-Dec-18 IBM Tivoli Network Manager IP Edition 4.2
IBM Tivoli Network Manager IP Edition 4.1.1 31-Dec-18 IBM Tivoli Network Manager IP Edition 4.2

 

Link to the IBM announcement

Please refer also to the respective announcement that IBM made on September 12, 2017. You can find this announcement following this link:

http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/8/897/ENUS917-138/index.html&lang=en&request_locale=en

Need more information?

  • Contact your IBM account manager for any question you might have or for any assistance you may require for the required update of the above listed affected offerings.
  • Be an active member within the IBM Middleware User Community. For example, as a community member, go to this link: https://www.imwuc.org/p/cl/in, select the “Events” -> “Ask the Experts” sub-menu item, and then you can see details about webcasts with information about upgrading some of the above mentioned affected offerings.

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