Happy new Year everybody!

In December 2019 a new release of NOI has been made available. As always, this release also comes with an exciting new set of capabilities for the NOI Incident Management as well as the NOI Runbook and Automation capabilities. You can pick up the changes for your OpenShift installation or install the newly supported Hybrid scenario.

Knowledge Center documentation of new features

Our official documentation in the Knowledge Center once again contains the relevant updates for these features under the component names Cloud Event Management (CEM) and Runbook Automation (RBA). Browse to these pages for a brief update, as well as a historical view of past updates:

What’s New in December 2019

Improved Runbook Search Features

On the Runbook Library page you are now able to search your runbooks not only by name, but also by entering their ID. This is especially useful, if you are using the API and the UI to manage you data. Just start by typing the Runbook ID and you will quickly find the runbook in question.

Data Offloading

When you are running on your own environment, whether this is an RBA Private Deployment or a Private Cloud installation on OpenShift or IBM Cloud Private: At some point in time, you will most likely want to do some cleanup. We extended our REST API interface with some new features:

  • DELETE /api/v1/rba/runbookinstances/$runbookInstanceId – Use this new API endpoint to delete a runbook instance. Throw out some of the old stuff and make some room for newer things! The new API endpoint of course gives you some options, for example to cascade the delete process onto the referenced Automation Instances.
  • GET /api/v1/rba/runbookinstances/$runbookInstanceId – This API endpoint isn’t new, but it got enhanced. You can now set the “Accept” header to either “application/json” or to “text/html”. In the latter case, you won’t get a JSON output anymore, but a nice HTML file with all-in-one information. Great to store your runbook instances for audit purposes, prior to deleting them. Additionally there is the option to define the amount of data retrieved. You have four options: minimal, runbook, automation, and full. You can control the returned data, to include (or not include) the runbook and/or the automation data.

Consistent and modern UI Styling

Don’t you hate it, if every single UI looks like a special snowflake with different font sizes, icons, labels, and colours? Well, at least I do and most experienced product designer do so as well. Luckily IBM has a strong design system called Carbon to help use build consistent and recognizable UIs. In our latest release we ripped out the old stuff, chased away all special snowflakes and replaced it with the Carbon 10 components. You will see the changes immediately and hopefully recognize the distinct style of IBM across many of our products.

UI Server Technology

You might not immediately recognize this change, but we worked hard on our internal engine to serve you the UI. It is called Akora. Users on RBA PD will notice this first, seeing an additional container called rba-akora coming up. We strive to have everybody work this enabling our UI to be more and more integrated in the future. While you might not see added benefit right from the get go, we hope to deliver UI updates much quicker, with more performance, and better integration, so stay tuned!

OpenShift 4.2

For all you “Private Clouders” out there: You can now run CEM/RBA not only on IBM Cloud Private and OpenShift 3.11, but also on OpenShift 4.2! Yay!


The Dashboard page inside Cloud Event Management has got some nice Quality-of-Life upgrades.

  • Usage Information: Did you ever wonder? How many runbooks did I run? How many messages have been sent? Now you can easily see with just one quick glance. Additionally the users on IBM Cloud can directly see those metrics in comparison against the amount you subscribed to.
  • Runbook Statistics: Yup, right there you’ll see them. How many do you have? Answered! How many executions? Answered! Which are the top one? Answered! Just what you want from a Dashboard, all information in one go.

Role-based access control (RBAC)

A new default policy queries the Multicloud Management search to add namespaces and related resources details to the event for role-based access control, as well as any related application information to the event resource.

Enhanced external enrichment

You can now retrieve related application information and the namespace (if present) from a Multicloud Manager search and use that for event enrichment. For more information, see the documentation or have a look a an example.

Find out more

In this blog post, we showed you exciting new features for the Incident and Automation capabilities of NOI. If you would like to know more about what NOI can help you with, please feel free to contact us! 

  • Discover how to modernize IT operations management (ITOM) with artificial intelligence operations (AIOps) and hybrid deployment options at the IBM ITOM site.
  • For details and pricing information about IBM Netcool Operations Insight (NOI), visit the IBM NOI site
  • NOI 1.6 released on June 31 2019. Read more about the new features of NOI 1.6
  • Explore NOI 1.6 further in this series of blogs from the technical team who created this release.

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