Ferruccio Manclossi started his journey in IBM in 1995 riding the Internet wave and mastering on System and Service Management topics for over 20 years. Currently, he's a Senior IT Architect and Technical Solution Manager in IBM Services with a long history of internal and public speaking. Before joining IBM, he was a teacher and a computer programmer. He's an active member of IBM Volunteers discovering and applying innovative ways to fill the gap between schools and IBM. In his spare time, he's a also a science communicator and a published science-fiction author. He loves movies, books, series and learn new things everyday. He's preferred quote is "Everything should be made as simple as possible, but not one bit simpler" from Albert Einstein.