This post is contributed by partner, Josh Marinacci andÂ originally appeared on PubNubÂ Â
Text-to-Speech services can be useful in a variety situations, such as accessibility for users with different abilities, to provide audio instead visual output to avoid distracted driving, and other cases where a screen may not be present. Technologies such as Amazon Echo, Siri and Google Now use text-to-speech as part of their voice user interfaces. Many customer service applications also use text-to-speech as part of inbound and outbound phone call processing. As these techniques gain popularity, user behavior and expectations are shifting from web-based to voice-based user experiences in many everyday settings.
So, what exactly are these â€ścognitive servicesâ€ť we speak of?”
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