System Requirements

IBM Watson Care Manager is a SaaS product and the only software requirement is a supported browser.

Supported Browsers

IBM Watson Care Manager supports the following browsers:

  • Apple Safari current (non-beta)
    • Safari is the supported browser for iOS mobile devices.
  • Google Chrome current (non-beta)
    • Chrome is the supported browser for Android mobile devices.
  • Microsoft Edge current (non-beta)
  • Microsoft Internet Explorer 11
  • Mozilla Firefox current (non-beta)

Note: Administrators who use the client data editor must enable Adobe Flash in their browser.

IBM Watson Care Manager Reporting supports the following browsers:

  • Apple Safari 11
  • Microsoft Internet Explorer 11
  • Mozilla Firefox ESR 52
  • Google Chrome current (non-beta)

Accessibility

IBM Watson Care Manager supports the Freedom Scientific JAWS screen reader 19 and future fix packs. The combination of Jaws 19 and Mozilla Firefox is the only certified screen reader and browser combination.

Support policy notes

Supported browsers have been tested for compatibility by IBM. Always use one of the browsers listed here as other browsers have not been tested. If you use a browser that is not listed and encounter an issue requiring support from IBM, you may be required to test and reproduce the issue using a recommended browser in order to receive further support.

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