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Why isn't my API working

By Ricky Moorhouse posted Thu September 27, 2018 04:10 PM

  

If your API isn't working as you'd expect, there is a wealth of information already available for you in API Connects analytics. To find the details of an individual API call, you can do the following:




  • Identify the Product from the dashboard and click it to show the contained apis.
  • Identify the API from the list and click on the graph icon to view Analytics data for that API.
  • Select the error code from the pie chart and then click on the left hand magnifying glass with a + in.
  • Click on the arrow at the bottom of the bar chart to switch to table view
  • Click View Events, and scroll down through the data available.


See the steps in the following animation:





Once you have the data in front of you, some of the key things to look for are:



    • The latency info showing an invoke occuring - this would point to issues in the backend system

    • To show even more detailed data, you can add the 'Apim-Debug: true' header to your api call and then you will see the debug data in the Analytics as well.
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